Case Studies

A New Beginning for WS Academy

How we started building an expert beauty brand image in social media that engages audiences and supports sales

In short

FIRST MONTH OF COOPERATION – MARCH 2026
6.9M views
across Instagram, TikTok and Facebook content
~20K saves
of content published on Instagram and TikTok
~163K interactions
likes, shares, saves and comments across all social media channels
Industry: beauty / haircare
Products: WS Academy (Wierzbicki & Schmidt)
Market: Poland
Objective:
To build an expert and engaging brand image that responds to real audience problems while supporting online sales and product availability in Rossmann stores.
Channels:
Instagram, TikTok, Facebook
Activities:
  • TikTok-first content strategy
  • rebuilding the brand communication
  • short-form video production
  • haircare trend analysis
  • creation of problem-solving formats
  • paid support for top-performing content
  • reporting and scaling results

The challenge

How do you move away from lifestyle-focused content toward expert communication based on customer experiences and trends, in a world where users increasingly look for products that improve everyday comfort and wellbeing?

Execution

In March 2026, we implemented a strategic transformation of the brand’s communication and launched a completely new content model.

We focused on high-quality video formats answering specific questions and problems faced by social media users. In organic Stories content, we clearly communicated that the products are available at Rossmann, while paid campaigns directed traffic directly to the website and Rossmann app.
Our strategy focused primarily on:
• “problem → solution” formats
• educational haircare content
• hair and styling trends
• content presenting everyday haircare rituals
• native storytelling tailored to TikTok
• fast-paced dynamic videos with a strong hook from the very beginning
• consistent linking to products available online and in Rossmann stores
Example Publications
Hair Colour Trends
866k video views*, over 21k interactions, including more than 2k. shares and as many as 5,5k. saves
Hair Detangling – Poranna Rosa
646k video views, over 6k interactionsand more than1k saves
Does a Sleek Bun Damage Your Hair?
120k video views, over 1k nteractionsand more than 100 saves
*Content supported with paid media campaigns.

Results

In just one month (March 2026), we built a strong foundation for the brand’s further growth within the culture of modern haircare social media.
6.9M views
of all published content
130K likes
across all published photos and videos
3,979 comments
from potential customers
19,969 saves
under the brand’s publications across all channels
+150% increase in average ER
compared to the period before our cooperation
80% Video View Rate
and successful expansion beyond the brand’s existing follower base
Additionally, content and paid media activities translated into rapid community growth:
2,061 new followers
double the initial growth forecasts
1,832 new followers
on TikTok alone
93% Instagram follower growth
thanks to Meta Ads campaigns
“Together, we built a strategy based on the insight that modern beauty content today must not only attract attention through aesthetics, but above all create emotional value and a genuine sense that the product truly responds to audience needs. The DDOB team perfectly understood the needs of our brand and proposed an approach built around expert haircare communication, education and a light, authentic dialogue with the community. Today, audiences are not only watching our content, but are genuinely engaging with the brand and entering into conversations with us. This strategy works both in terms of reach and engagement, as well as growing interest in our products. We are extremely excited about the upcoming months of this cooperation!”
IZABELA ŁUCZAK
MARKETING MANAGER, Fale Loki Koki
This is only the beginning of the story 🙂
The next part of the case study, covering the following months of our collaboration, is coming soon!