Case Studies

Leroy Merlin’s “Renovation School” on TikTok

See how we created a native format that engaged young adults

In short

19 January – 15 March 2026
32 TikTok videos
24 influencer posts and 8 posts featuring a Leroy Merlin expert
~23M views
across all TikTok content published during the campaign
~144K all interactions
likes, comments, shares and saves
12K saves
content that viewers wanted to revisit for renovation inspiration
Industry: home & decor / retail
Brand: Leroy Merlin
Market: Poland
Objective:
To refresh Leroy Merlin’s TikTok communication and position the brand as helpful, accessible and close to young adults renovating or furnishing their first home.
Channels:
TikTok
Scope of work:
  • TikTok communication strategy
  • creative concept and development of the storytelling format “Renovation School”
  • creator selection and coordination
  • full production of 32 video assets
  • active community management under publications
  • paid support for top-performing content
  • ongoing paid campaign optimisation
  • results reporting and insights

The challenge

How do you talk about renovations to young adults in a way that wins their attention for the long term without sounding like a typical home improvement retailer ad?

Execution

The starting point was a situation familiar to many people furnishing their first home. Renovation quickly stops being the exciting part of choosing tiles and becomes a series of difficult decisions, conflicting advice and questions with no single obvious answer because everyone around you “knows best” 🫣
Filip Mokrogulski played a young adult trying to furnish his first apartment while navigating the chaos of renovation.
In this story, the “enemy” was not renovation itself but renovation stress: too much choice and feeling lost among flooring, rugs, doors, lighting, kitchens, bathrooms and wardrobes.
Around Filip, we built a world of well-known digital creators, including Satyrian, Sołtys Lubelszczyzny, Weronika and Patryk, Weronika Walasiewicz, Damian Tkaczuk, Gymsztof, Mateusz Glen and Tyszka.
Each creator represented a different “school of renovation” and a familiar everyday archetype: the father, the mother, the neighbour, the aunt, the older brother, the gym friend or a wealthy, slightly out-of-touch couple of friends 😊
As a result, audiences did not watch a traditional product ad. They watched humorous scenes in which they could recognise their own families, friends and renovation experiences. The scenes took place in store aisles, with specific products becoming a natural part of the situation, conversations and the protagonist’s needs.The Leroy Merlin expert provided a factual counterbalance to the humorous chaos. They helped organise Filip’s renovation dilemmas, explained technical issues in simple language and showed practical solutions available in Leroy Merlin stores.
We focused primarily on:
• a native format tailored to the language of TikTok
• storytelling and humour built around recognisable archetypes
• creators playing roles rather than appearing only as brand ambassadors
• real footage shot in-store, without studio artificiality
• simple dialogue and everyday language
• products shown in context rather than as catalogue-style displays
• a combination of entertainment and expert advice
• active brand participation in the conversation under the posts
• paid support for content with the strongest engagement potential
Example content
Archetype: THE FATHER
played by @Sołtys Lubelszczyzny
4M views, 23.7K interactions and 1.5K saves
Archetype: THE UPSTAIRS NEIGHBOUR
played by @Satyrian
2.7M views, 8.5K interactions and more than 650 saves
Archetype: THE MOTHER
played by @Damian Tkaczuk
586K views, more than 10K interactions and more than 760 saves
Archetype: THE WEALTHY COUPLE
played by @Weronika i Patryk
586K views, 9K interactions and nearly 600 saves
Archetype: THE AUNT
played by @Mateusz Glen
508K views, 4K interactions and 443 saves
Ekspert Leroy Merlin
516K views, more than 2K interactionsand 337 saves

Results

In less than two months, we created a storytelling series that showed that a brand with such extensive experience and expert credentials can speak on TikTok in a light and humorous way without losing its professional character.
22.6M views
across 32 TikTok videos published
200.5K paid clicks
across the entire campaign
143.7K all interactions
likes, comments, shares and saves
125K likes
across published content
12.1K saves
potential customers returning to the content
5.3K shares
by TikTok users
+6,589 new followers
on the @leroymerlinpolska TikTok profile
The campaign received a very positive response from TikTok users. Audiences eagerly referred to the characters, recognised their own renovation experiences in the scenes and appreciated the natural, light-hearted way the brand was presented.
“Leroy Merlin’s Renovation School format proves that TikTok does not need a ‘beautiful ad’ in the traditional sense. The platform needs a strong strategy, a clear idea, memorable characters, relatable situations and a language that does not pretend it comes from outside the platform. Most of all, it does not necessarily need a huge production plan. It needs a team that truly understands social media and knows how to create content for communities.”
Amadeusz Marciniak
Creative Content Manager, DDOB

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