Case Studies

Choose Yourself with CENTRUM

How we built trust in one of the most demanding FMCG categories, dietary supplements.

In short

2 AMBASSADORS
a dietitian and a professional athlete
1 PHOTOSHOOT
professional studio production
1 PR ACTIVATION
Product seeding for selected creators
360° COMMUNICATION
Instagram, YouTube, POS, radio and TV
Industry: FMCG
Category: OTC (dietary supplement)
Market: Poland
Objective:
To build awareness of CENTRUM as a brand that supports everyday healthy lifestyle choices. By opening up a conversation about regular physical activity, balanced nutrition and overall well being, we wanted to go beyond purely product focused communication, which is heavily regulated in this category. Our goal was to create a real relationship with consumers, built on trust, credibility and education.
Channels:
Instagram, TikTok, YouTube, POS, radio, TV
Scope of work:
  • Long term online and offline strategy and concept
  • Ambassador selection based on authority and value alignment
  • Creative direction and production of a professional photoshoot
  • Supporting PR campaign with influencer gifting
  • Integration of online and offline activities
  • Full coordination and communication advisory

The challenge

Dietary supplements are one of the most demanding and strictly regulated categories on the market. So how did we tell the brand story in a way that felt close and authentic to the audience?

Execution

Healthy lifestyle at the CENTRUM of communication
We invited Julia Kotecka and Zuzanna Nowak to collaborate. Both are recognized experts in their fields and enjoy strong, genuinely engaged communities on Instagram.
@styloly
Professional runner and athlete, 29.4K followers
@DIETETYKZUZJA
Dietitian and nutrition expert, 66.9K followers
“I know… being a woman today can be challenging, but I truly love being one. I love being both delicate and incredibly strong.”
Reach: 2,6 tys.
Views: 26 tys.
89% of viewers were followers!
“Our beauty comes from within, which is why taking care of our body from the inside is essential.”
Reach: 5,4 tys.
Views: 7,8 tys.
13% of viewers were followers!
PHOTOSHOOT
We organized a professional photoshoot with both ambassadors, which became the visual foundation of the entire campaign. The assets were used across online and offline communication, including social media, POS materials and ATL activities.
TV AND RADIO SPOT
With Julia Kotecka, we produced a TV commercial inspired by the Reels format. The spot was intentionally embedded in her everyday communication style and reflected her authentic narrative tone.The campaign was complemented by radio recordings featuring Julia and her children. These emphasized the family dimension of a healthy lifestyle and positioned the brand as a natural companion in everyday choices.
3 TOP TIPS TO GET BACK IN SHAPE
1.5K views
On the client’s YouTube channel, Haleon Poland, we published six educational videos featuring the ambassadors. Together, they generated nearly 16K organic views.
SUPPORTING INFLUENCER CAMPAIGN
The supporting campaign involved 12 lifestyle, sport and hobby creators. Its goal was to increase brand awareness, reach and engagement, as well as communicate the cashback promotion.The activities were mainly carried out on Instagram, with one TikTok activation, and included 24 pieces of content in Reels and InstaStories.
Przykładowe realizacje
@jeanetelife
227 tys. views
3,4 tys. interactions
78,2 tys. story views
@lesscalm
360 tys. views
1,9 tys. interactions
102 saves
@malgorzata.heretyk
130 tys. views
1,4 tys. interactions
16,7 tys. story views
@superstylerblog
74 tys. views
800 interactions
20 tys. story views
Instagram Stories complemented the Reels content. Creators used them to explain the product and the cashback promotion in a more detailed and accessible way. This strengthened the overall coherence of the campaign and helped audiences better understand the key messages.
PR GIFTING CAMPAIGN
184,513 organic views

Results

2 ambassadors
78% average Video View Rate compared to followers*
12 creators
12 lifestyle and sport digital creators
870K
organic reach on Instagram and TikTok
2.4M
paid views
* Video View Rate reflects the percentage of a creator’s potential audience that watches their video content.
A carefully planned ambassador program, supported by an influencer campaign and fully integrated online and offline activities, strengthened the brand’s expert and health oriented positioning while building long term consumer trust.